Last updated: October 8, 2026.
These terms apply to your use of this website, operated by Water Damage Pro, 1473 Granby Rd, Chicopee, MA 01020. By using the site you agree to them.
General information only
The guides on this site explain burst pipes, water damage, drying, insurance and landlord and tenant rules in general terms. They are not legal, insurance or engineering advice for your situation. Policies, leases and local rules differ. Check your own policy and lease, and ask a qualified professional when the stakes are high.
Safety
Water and electricity are dangerous together. If water is near an electrical panel, outlets or appliances, stay out of the area and call 911 or the power company. Do not use open flames to thaw pipes.
Quotes and work
Information on this site is not a quote. Prices are given for each job before work starts. The terms of any job are set in the estimate or agreement for that job.
Content
The text, photos and design of this site belong to Water Damage Pro or are used with permission. You may share links to our pages. Do not copy the content for commercial use without permission.
Links
We link to outside sources, such as state agencies, for reference. We are not responsible for their content.
Limits
To the extent the law allows, Water Damage Pro is not liable for losses that come from using the general information on this website.
Contact
Questions about these terms: call (413) 603-1274. See also our privacy policy and accessibility statement, or go to the contact page.